Virtual Assistant Services

Save time and money, try our virtual assistant services today!

Virtual assistant services are listed below and include a broad range of tasks, covering general administration, marketing, receptionist, bookkeeping and live chat answering.

If you require assistance with a task not listed below, please contact us.

Receptionist

  • Hosted PBX
  • Inbound Calls Answered In Order
  • Call Queuing, Optional Greetings
  • Hold Music Plays While In Queue
  • If Unanswered, Redirected To Messagebank Or Transferred
  • Calls Transferred To Any Team Member
  • Voicemail Sent As An Attachment To Email
  • Australian Local, STD And Mobile Calls Included

General PA / Secretarial

  • Creating/Managing Spreadsheets
  • Preparing Power Point Presentations
  • Schedule/Manage Appointments
  • Telephone Answering / Calling
  • Data Entry
  • Email and Diary Management
  • Travelling and Accommodation Booking
  • Providing Cover for Parental Leave

Digital Marketing

  • Digital Marketing Coordinator
  • Blogger
  • Competitor Research
  • Data Mining and Lead Generation
  • Email Marketing
  • Google Adwords
  • Social Media Monitoring and Updates
  • Website Content Maintenance
  • Video Editing

Finance

  • Bookkeeping
  • Invoicing
  • Bank Reconciliation
  • Debtor Management
  • Data Entry
  • Business Process Outsourcing (BPO)

Live Chat Answering

  • Website Chats Answered
  • Chat Widget Licensing
  • Scripting Assistance (How the chats are answered)
  • Installation and Customisation of Chat Widget
  • Support Tickets (Actions Required)
  • Reporting

Human Resources

  • Recruitment
  • Performance & KPI Management
  • Learning & Development
  • Administration
  • Data Entry
  • Process and Procedures

How does a Virtual Assistant work?

The Aide Service’s process is comprehensive and designed to meet your staffing requirements.

  • Send us your job description for your Virtual Assistant or save time and have our Recruitment Manager do it for you.
  • Our experienced Recruitment team in the Philippines will then source your virtual assistant, screen, interview and match a candidate who would be perfect for your role.
  • Our recruitment process includes a thorough assessment of each candidate including their work environment.
  • We will arrange an interview with your virtual assistant over Skype/SuiteBox.
  • After you choose your Virtual Assistant, we’ll organize the paperwork, contracts, Payroll etc.
  • Aide Service will organise all commencement tasks for your virtual assistant, dates and times to suit your requirements.
  • Organise any appropriate training for your virtual assistant.
  • Your dedicated Virtual Assistant is then a member of your team and works the same hours as you.